SHIPPING & RETURNS

Shipping Policy

If stock is available you should receive your Thira jewellery within 3 to 7 working days. Turnaround time for custom made jewellery such as the Theta range for example may take up to 7 to 10 working days from the date of purchase.

 

International shipping may take between 2 and 5 weeks.

 

All shipped products will provide a tracking number from our courier service.

If you need your order in a rush, please contact us on thirajewellery@gmail.com and we will try our best to accommodate you.

Return & Exchange Policy

We want you to be happy with your purchase.  If you are not completely satisfied, you can return the product to us given that the product is unworn and unscathed. All goods can be returned to us within 14 days. Jewellery returns will need to be shipped at your own expense in the original undamaged packaging. 

For returns, please email us at thirajewellery@gmail.com with your reasoning for a return, along with the order number and photo of the product you are returning. 

We will then get back to you with a return address and deal with you directly for returns/exchanges.